en	[[!meta title="Error while installing the upgrade"]]

en	The upgrade could not be installed.

en	Your Tails USB stick needs to be repaired and might be unable to restart.

en	This is probably caused by a software error in Tails Upgrader.

en	Reporting the problem to our help desk

en	If you are comfortable with the command line, please [[report the problem to our help desk|support/talk]].

en	Include in your report:

en	- The debugging information that appears in the error message

en	The output of the five following commands, run in a [[*Terminal*|first_steps/desktop#terminal]]:

en	ls -l /lib/live/mount/medium/live cat /lib/live/mount/medium/live/Tails.module mount df -h free -m

en	Repairing your Tails USB stick

en	To repair your Tails USB stick, please try doing a [[manual upgrade|upgrade#manual]].

en	The Persistent Storage on the USB stick will be preserved.

en	If the manual upgrade fails as well, please [[report another error|first_steps/whisperback]].